Luminati Reviews

Feedback for Luminati has been compiled from 1544 customer reviews.

View all reviews for Luminati on feefo.

Feefo has awarded us the ‘Trusted Merchant’ certificate for achieving great levels of customer service as judged by their genuine customers.

Product: 92%

305
79
17
15

Service: 89%

248
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26
18
Date Product Score Customer Comment
21/01/2017 Wall mounted Photo Frame - Frosted Back Panel
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Excellent service by Luminati
Service rating : Quick service, quality item.
Product : Excellent
15/01/2017 Classic Wood Lectern
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Very disappointed wouldn't recommend the company to anyone
Service rating : Item was damaged. First we were promised a replacement which never came, then we were offered a discount which again never appeared
Product : Item damaged. No replacement sent and no discount given
20/01/2017 Acrylic Magnetic Photo Frame
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Ordering easy, items arrived very quickly and we'll packed. Excellent servi...
Service rating : Ordering easy, items arrived very quickly and we'll packed. Excellent service.
Product : Very nice, just what I wanted for wedding tables.
20/01/2017 Double Sided POS Frames
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Excellent service by Luminati
Service rating : Excellent product and packaging
Product : Well made product, easy to assemble
20/01/2017 Display cubes - 5 sided
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Excellent service by Luminati
Service rating : fgjhsfjsfgj
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18/01/2017 Acrylic Magnetic Photo Frame
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Excellent service by Luminati
Service rating : Just what i needed,
Product : my granchildrens photos fit in perfect.
18/01/2017 Freestanding Acrylic Frame
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All round excellence!!
Service rating : Frame arrived extremely well packaged and well within delivery time. Very pleased with overall service. Would recommend.
Product : Excellent service. Goods very well packaged and arrived well within time frame (excuse pun!). Frame itself was just what we wanted to show off a two sided item. Would recommend.
16/01/2017 Greeting Card Stand - Postcard display rack
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Arrived quickly and extremely well packed, looked good on trade stand
Service rating : After reading reviews I was worried about my delivery however it arrived within a couple of days and I've never seen a product so well packed. It was in perfect condition and exactly as described.
Product : The product itself is a clear acrylic stand and was perfect for displaying my range of photo booth props at a trade fair. I think it is quite a fragile item not best suited to be lugged around to trade shows and so we used the packaging it arrived in to make sure it got to the show and back OK and it did. No assembly necessary, very stable on the table and looked good. You could easily access the area under the stand so we used this to store some essential stationary.
14/01/2017 Display Plinths - Pedestals
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Great product, shame about no discount!
Service rating : Great product, looks fantastic, I was however very dissapointed that no discount was available when I went to order extra plinths, totalling 8. They also sent me the wrong colour plinth I ordered originally. I understand that a company needs to make money but for the order I place a token discount would have been really appreciated considering I am a student with limited funds.
Product : The product looks great, exactly what I wanted, missing a star due to sending the wrong colour to me. I needed a white one and recieved a black one so had to change my original idea.
13/01/2017 3 Aperture Photo Frame
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Fantastic products and good customer sevices.
Service rating : So impressed with the products they make, we ordered a 3 picture style frame and its really lovely well made and packaged very well, I did contact customer services over the carrier the parcel was sent with uk mail as they advice you your parcel will be delivered and do not deliver on the day they say and i read the reviews on uk mails face book and there were so many complaints and on trust pilot , Luminati telephoned me as they had taken my concerns serious and was going to look into changing their delivery company , this shows what a good company there are
Product : Five star product and five star service.
11/01/2017 Acrylic Magnetic Photo Frame
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Good service by Luminati
Service rating : Got the product I wanted in a reasonable time-frame.
Product : Excellent
08/01/2017 Acrylic Lectern with optional Logo
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Excellent service
Service rating : I was kept informed about the progress of the order and when I had to contact customer service, it was a good experience.
Product : The lectern is exactly as advertised and fit for purpose.
08/01/2017 Acrylic Display Unit
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Excellent service by Luminati
Service rating : A display case.
Product : Excellent
31/12/2016 Acrylic Magnetic Photo Frame
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Great product
Service rating : Customer service was top class
Product : Well worth the money I would buy them again
31/12/2016 Acrylic - Perspex Dump Bin
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Good products
Service rating : Great variety of designs on offer. Website informative. Delivery could perhaps be quicker.
Product : Pleased with the quality and the design options e.g. header panel.
31/12/2016 Double Sided POS Frames
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Average service by Luminati
Service rating : Item came wrong size
Product : Average
29/12/2016 Branding Block Graphic Display
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First Class product. Very helpful in getting it delivered for Christmas...T...
Service rating : First Class product. Very helpful in getting it delivered for Christmas...Thanks
Product : Branding Block Graphic Display. Perfect for Photos on cabinet
29/12/2016 Headphone or Headset Display Holder
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Good service by Luminati
Service rating : Really easy site to navigate and great reviews
Product : These gifts were just what the mad musicians were looking for and a great price. Thank you, will buy again from this Company.
29/12/2016 Wall Mounting Photo Frame
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Did not show fixing holes on website
Service rating : I thought I was purchasing a clear frame but it has three big fixing holes in the back and I could not give as a gift to my daughter as wanted to frame a peacock feather from her wedding day.
Product : I have just written the review
23/12/2016 Acrylic Magazine Rack
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Nice Product and is just as expected. Your service is good but it would hav...
Service rating : Nice Product and is just as expected. Your service is good but it would have been nice if email had been sent to notify ii aws on the way.
Product : Excellent
22/12/2016 Acrylic Magnetic Photo Frame
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Excellent
Service rating : The service received was excellent to the delivery of the frames
Product : Perfect for our end of year certificates
22/12/2016 Church Lectern
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Excellent service by Luminati
Service rating : Good and prompt service. Happy with product.
Product : Excellent
22/12/2016 Exterior Magazine- Newspaper Display Stand
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Newspaper Stand
Service rating : Excellent price and the product is very well made and good quality.
Product : Excellent product, quality and price. Ready looks good as well
21/12/2016 Clear Staff Photo Board
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Product is good but did not ship with all the fixings. Have been in touch a...
Service rating : Product is good but did not ship with all the fixings. Have been in touch and they have said they will ship them out. Not got them yet but it is Christmas!!
Product : Good
19/12/2016 Angled Lectern
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Great service and end result
Service rating : Great service. The order was held up for a short period but communication was fantastic throughout. Very happy with the end product.
Product : Fantastic product and the logo looks great.
16/12/2016 Magnetic Photo Frames (exact print size)
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Excellent service by Luminati
Service rating : Great quality product. Definitely use agaim.
Product : Excellent
16/12/2016 Acrylic Magnetic Photo Frame
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Excellent service by Luminati
Service rating : Great products and really good price!
Product : Excellent
16/12/2016 Greeting Card Display Stand
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Excellent service by Luminati
Service rating : great product value for money
Product : great product value for money easy to put up
15/12/2016 Display cubes - 5 sided
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Excellent service by Luminati
Service rating : Excellent service and product
Product : Excellent
15/12/2016 Product Glorifier Unit
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Poor Quality and Service
Service rating : Order was delivered very late and one of the items was damaged.
Product : Average
14/12/2016 Wall mounted Acrylic Photo Frames
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Excellent value for money. Looks great on the wall. Easy to order, quick ...
Service rating : Excellent value for money. Looks great on the wall. Easy to order, quick delivery.
Product : This frame looks great on the wall. It is the fourth one I have purchased & I would certainly recommend to others.
14/12/2016 Freestanding Acrylic Frame
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Excellent service by Luminati
Service rating : very helpful with my query about my order
Product : Excellent
13/12/2016 Clear Acrylic Display Covers - no Base
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Excellent service by Luminati
Service rating : Good service and good product.
Product : Excellent
12/12/2016 Freestanding Acrylic Frame
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Waited over 2 weeks for the item to arrive. Customer services were great b...
Service rating : Waited over 2 weeks for the item to arrive. Customer services were great but they couldn't even find my order so took a while to sort that out. Item was sent quickly when they found the missing order though
Product : Great frame and nice price!
12/12/2016 Notice Display Boards
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Excellent service by Luminati
Service rating : Excellent and prompt service, thank you
Product : Excellent product; delivered promptly, thank you
10/12/2016 Magnetic Photo Frames (exact print size)
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Excellent service by Luminati
Service rating : First class , thank you .
Product : already said , first class
09/12/2016 Coffee Table with Magazine Rack
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Good communication, however the table was cracked, but there was no hassle,...
Service rating : Good communication, however the table was cracked, but there was no hassle, a replacement would be sent before Christmas
Product : One star because the table was cracked
09/12/2016 Clear Acrylic Display Covers - no Base
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Thanks worth the wait
Service rating : great, delivery took a bit
Product : Excellent
09/12/2016 Wall mounted Acrylic Photo Frames
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It is a good product from a good company and something that I will purchase
Service rating : Prompt delivery and good product
Product : It is my second purchase and everyone loves them
07/12/2016 Acrylic Magnetic Photo Frame
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Would recommend and use again
Service rating : Fab picture frame. Fast delivery
Product : Good quality. Strong magnets. Well packed so in A1 condition.
07/12/2016 Classic Wood Lectern
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Excellent!
Service rating : Lovely product, beautifully made, speedily delivered, great price. What's not to like. Thank you!
Product : Excellent
07/12/2016 Angled Lectern Slope
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Excellent service by Luminati
Service rating : Great service! Product excellent.
Product : Excellent
07/12/2016 Display cubes - 5 sided
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Excellent
Service rating : Efficient and fast service. Goods are as i expected and as they were described.
Product : Excellent
06/12/2016 Illuminated Poster Frames
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Exactly what I wanted.
Service rating : Customer service was great when I enquiried about what I wanted to use this for - being a poster frame for decorative use in the home rather than for business. I got a quick response and the delivery was just as fast, it's exactly what I wanted. Looks fantastic and will make a great Christmas present!
Product : Excellent
06/12/2016 2 Tier Magazine Display Stand
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Average service by Luminati
Service rating : Magazine stands. The product is very good the delivery was slow.
Product : Good stand, solid and looks smart. Lots of room for plenty of magazines.
05/12/2016 Professional Monitor Display
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Excellent service by Luminati
Service rating : Great customer service thank you
Product : Great product, easy to use thank you
01/12/2016 Magazine Display Board
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Fantastic!!
Service rating : Quality as always! Delivery as advised at time of order Packing excellent to ensure no damage in transit Colleagues are really pleased
Product : Great display looks professional
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